Setting up audio reminders for Google Hub max.

[Peterjennie]

We bought the Hub Max for our Mother to for photos and to send her reminders during the day. Gave you help?

[cifuentesj]

Hi @Peterjennie,

Thanks for your prompt post and the comprehensive information. I understand that you want to set up audio reminders and photos on the Google Nest Hub Max. I'm here to help you find a solution together.

Please attempt the following steps:

Make sure the personal results are on:

• Open the Google Home app.
• Make sure the mobile device is connected to the same Wi-Fi or linked to the same account.
• Tap Settings, then Google Assistant, and Personal results.
• Follow the in-app steps.

Note: This is to prevent others from accessing reminders, linking a Google Account, and voice to the speaker or display.

With the reminder, you could use voice commands on your Google Nest Hub Max. Try these voice commands:

Create a time-based reminder

• Say Okay Google or Hey Google, then: Remind me to <title> <date> <time>.

Create a recurring reminder:

• Say Okay Google or Hey Google, then: Remind me to <action> <frequency> <time>.

Ask about a reminder:

• What are my reminders?
• What are my reminders for tomorrow?
• When is my reminder to <title>?

Delete a single or all reminders:

• Delete my reminders for tomorrow.
• Delete reminder to <title>.
• Delete all of my reminders.

In addition to the photographs, you can try the following steps:

• Open the Google Home app.
• Tap favorites or devices.
• Tap and hold your device's tile.
• Tap Settings, then Photo Frame, and adjust the settings you want.
• From the bottom of your Google Nest Hub display screen, swipe up.
• Tap setting
• Tap Photo Frame and adjust the settings you want.

For further information about creating, editing, and deleting, please refer to this article: Photo Frame on your Google Nest display.

Let me know how it goes and keep me posted.

Warm regards,

Jeremy.

[eighty666]

reminders have been broken for 2 months

[cifuentesj]

Hi @eighty666,

Thanks for your prompt post and the comprehensive information. I understand that you are experiencing some reminder issues. I'm here to help you find a solution together. In this case, I just want to make sure you followed the steps in my prior post.

Please keep me posted.

Warm regards,

Jeremy.

[eighty666]

i did - we're at the point (and have been for over a month) where it's clear it's all your fault so i'm in the default position of being ignored by the thiefbots

[cifuentesj]

Hi @eighty666,

Thanks for your timely post and the comprehensive information. I appreciate you following the steps in my previous post, and I understand that you are still experiencing the same problem. I'm here to help you and find a solution together.

Please follow these troubleshooting steps:

• Unplug the power cord from your Google Home device.
• Leave it unplugged for 1 minute, then plug it back in.
• Reboot the wifi router.
• Check to see if that works, and if the issue persists, proceed to the next steps.
• Uninstall the Google Home app. 
• Install the Google Home app.
• Log in with your Google Home account.
• Set up the device on the Google Home app. 
• If the issue persists, do a factory reset.
• Set up your Google Home device.

Additionally, if you want to know how to perform the factory data reset, you may check out this article: Factory reset Google Nest or Home speakers or displays.

Please keep me posted and let me know how it goes. 

Warm regards,

Jeremy.

[eighty666]

i tried resetting my clients but for some reason your broken server still doesn't work

while all us paying victims continue our merry circular dance perhaps you would like to follow up on support tickets 9-2044000036617 and 2-3671000037279 in a... timely detailed... fashion