09-28-2022 05:38 AM
When I try a voice inquiry…it says “Sorry, something went wrong, try again in a few seconds”. It used to be only once…now I have to ask several times before it works. I’ve tried unplugging and rep lugging and it does not work.
10-03-2022 10:44 AM
Hey Geckokerr2,
Thanks for reaching out.
Were there any recent changes on your network or set up? Make sure your devices are within 15-20 feet of your router and connected to the same network. Try rebooting your devices and router to refresh the connection. If the issue persists, give resetting your speaker a try to see if that helps.
Looking forward to your response.
Best,
Alex
10-06-2022 10:54 AM
Hello there,
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Regards,
Alex
10-07-2022 11:06 AM
Hi Geckokerr2,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Thanks,
Alex