Sylvania light bulb Interface not working

[jimbrown]

started yesterday 06/23/25 the Sylvania light bulb interface to Google Home stopped working.   you can control light bulbs from Sylvania App but not Google.   Relinked did not help.  Suggestion?   

[GabrielaG]

Hi @jimbrown,

Thanks for reaching out to the community. I'm sorry to hear that your Sylvania light bulb stopped working with the Google Home app. No need to worry; I'm happy to assist you.

I appreciate your effort relinking your Sylvania light bulb. To get a better understanding of the situation, please help me by answering the following questions:

• Did you try to reset the Sylvania light bulb?
• Is your Sylvania light bulb located more than 15 feet away from your Google Home device?
• Do you have other family members who share access to your home in the Google Home app?
• Do you have other devices near your speaker or display, or C by GE bulbs, that might cause interference?

Any additional details you can provide will be helpful.

Best regards,

Gabriela

[jimbrown · Accepted solution]

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Subject: Re: RE: Sylvania light bulb Interface to Google Home Not Working 

I did reboot (power cycle) bulbs as well as relinked Google Account. as stated, the bulbs worked in the Sylvania App just not through the google interface. since then, it started working last night 06/25/25. I will keep an eye on it. thank you for your support.