01-02-2023 05:14 AM
I have owned my mini for a couple of years now and since moving out I’ve tried to set it all up. The app keeps displaying error 83905 whenever it’s tried to set up google assistant I’ve looked into all solutions and have tried but to no avail it still no longer works. I’ve rest it multiple times, redownloaded the app and changed wifi and phones but it still refuses to connect leaving me with a none working speaker.
01-02-2023 06:02 AM
Hi @Jxsy02
See this other thread (now locked) where the Community Specialists are requesting a form from users. error -83905 - Google Nest Community
01-08-2023 12:16 PM - edited 01-08-2023 12:19 PM
Hi folks,
@JillG, thanks for the help.
@Jxsy02, we know how challenging it is not having a working device when needed ― let's take a closer look. When did the issue start? What specific Google Home/Nest device do you have? Where are you located? Have you tried using a different phone/tablet for set up?
To eliminate network issues, please try setting up your device using a mobile hotspot. Please note that you will need two mobile devices for this setup (one will serve as a router and the other to be used to set up your Google Home/Nest devices). Once done, check if your device will have the same behavior.
Also, change the language of your set up phone to EN-EN and if deemed necessary, kindly set up your Nest speaker using a different account that has a Google/Gmail domain.
Let us know how it goes.
Kind regards,
Dan
01-11-2023 12:31 PM
Hi there,
I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Juni
01-12-2023 01:18 AM
Hi,
01-16-2023 11:37 AM
Hi Jxsy02,
Understood! You can try connecting to another phone anytime. In the meantime, if you could, please create a new account with a Gmail domain and set up your Nest device. By the way, to confirm, what Nest speaker do you have? Is it a Google Home Mini or a Nest Mini? Depending on what it is, do a factory reset one more time and here's how to. Afterwards, proceed with the set up using the new account.
Looking forward to your responses.
Cheers,
Dan
01-19-2023 11:43 AM
Hey there,
I wanted to check in and see if you managed to see Dan's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
01-23-2023 10:47 AM
Hey there,
I wanted to check in, and let you know that I will be locking the thread in 24 hours.
Best regards,
Jake