11-26-2023 12:47 PM
'Hey google, what went wrong? Why doesn't anything work properly anymore? Why have features and functions that used to work (almost) perfectly degenerated into chaos and entropy? Why don't you appear able to fix anything, despite hundreds of identical posts all reporting the same faults? Have you just given up on us?'
11-27-2023 12:03 AM
A lot of users are having the same experience with their Google/Nest products.
My personal impression is that Google has given up on the entire product range and is now leaving users alone with it.
11-27-2023 04:21 AM
its so sad for what should be so very simple. Basic smart home functions just written off for reasons completely unknown.
12-01-2023 06:10 AM
Hi folks,
Thanks for reaching out. Could you tell us more about what's happening with your Google Nest device? We’d love to help.
Regards,
Juni
12-01-2023 07:17 AM
the list is almost endless, the above is just what i could be bothered to type about.
12-07-2023 10:00 AM
My Google mini is not responding. All 4 LED lights remain on all the time. I try to reboots / resets and nothing works. Even tried factory reset button and 11 on / off cycles with 10 seconds intervals, still nothing. Any other ideas that I can try?
11-27-2023 06:24 AM
Yeah if only they would reply something other than "We promise we will fix it soon", it's been 2 years now everything aroung Google Home goes wrong when voice activated, from speech recognition to ramdomly not accessing devices connected, and nothing fixed at all. Even worse I talk to her in french and 50% of the time she replies to me in english "I don't understand". Everything has been done (reset apps/devices, re-train google voice activation, create a new Home in Google Home and migrate the things there...)
Please Google support, support us for real and if you can't fix it, tell us so we can definitely put that in a trashbin and buy another brand of crappy home assitants. Google once were the best but now is completely leaving their users alone. That's very sad.
12-01-2023 07:27 AM
Guys I found on Reddit half a solution. If you have several languages enabled in Google assistant, remove them and keep only one. Better understanding. Not perfect, but better.
12-03-2023 07:33 AM
Excellent list of google fails from Super_paulie above.
I can add:
Do you have any answers, Juni?
12-03-2023 07:41 AM
In any case, I'm at the end of my patience! Since Friday no music has been played on the speaker group. No matter which smart speaker I want to start music on the speaker group from, I get an error message!