Actualizacion

[Maby]

• Hola mi Chrome me dice actualización pero cuando comienza actualizar se traba en el cero me dice problema en la red pero no tengo problema en me red.que puedo hacer?

[Jeran]

Hey there Maby,

I apologize about the late response on this thread, thank you for being patient! Were you able to fix that updating issue? If not, I'd be happy to help out, since I know from experience that these issues can be difficult. Let me just ask you some questions about what's happening:

• Is the Chromecast plugged into a power outlet, or is it powered by the USB on the TV?
• Is the Chromecast within 15 feet of the router?
• Are you using the HDMI extender that came with your 1st Gen Chromecast?
• Have you already attempted a factory reset on the Chromecast?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Maby, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran