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Always Chromecast issues

HoraceRHolt1981
Community Member

I got it all set the same network but can't get it to connect to watch my apps on TV it shows it's there it won't connect and it factory reset already

2 REPLIES 2

Ashepherdson
Platinum Product Expert
Platinum Product Expert

What app are you trying to cast?  Does the Chromecast show up in the cast icon, or no?  Have you rebooted your phone and your router ?

moralesvicente
Community Specialist
Community Specialist

Hello HoraceRHolt1981, 

 

Thank you so much for posting in this community. I’m sorry to know your Chromecast is experiencing connectivity problems to watch apps on your TV. Don’t worry. It’s a pleasure to assist you. 

 

To effectively troubleshoot, could you please answer these questions?

 

  • What type of Google Chromecast do you use? If you don’t know what model you have, check out this article: Chromecast specifications
  • When did the problem first occur? 
  • Have you performed other troubleshooting steps?

 

Please let me know to provide you with further assistance.

Best regards,

Daniel