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Audio Delay Google TV Streamer

nosyt612
Community Member

I just got the new Google TV Streamer today and replaced my Google Chromecast With Google TV 4k. Have the exact same audio setup with my sound bar and am using the same HDMI port and everything and I'm experiencing a small audio delay that wasn't there with the old Chromecast. Is anyone else have this issue or know of a fix? 

5 REPLIES 5

TechWithBrett
Silver Product Expert
Silver Product Expert

Hello @nosyt612 ,

I'm sorry to hear about the audio delay issue. Can you tell us more about the devices you are using and how you have the Google TV Streamer connected? Is it plugged directly into the soundbar and the soundbar is plugged into the TV? Or is it plugged into the TV and then into the soundbar?

Also, could you try plugging the Google TV Streamer directly into your TV and testing the audio to see if the audio delay is still there?

This will help us get a better idea of what is going on.

Thank you,

Brett

I resolved the issue. Not sure what was going on but reconnected everything and did a full restart on everything it went away. Thanks for the reply.

TechWithBrett
Silver Product Expert
Silver Product Expert

I'm glad the issue has been resolved. Thank you for letting us know. Enjoy your Google TV Streamer!

Aluuh
Community Member

Same problem over here, also the audio quality is worse then before with the 4k google tv

moralesvicente
Community Specialist
Community Specialist

Hey Aluuh, 

 

Thank you for taking an interest in our community. I’m sorry to hear that you are experiencing audio delays on your Google TV Streamer. Don’t worry; I’m happy to assist you. 

 

To expedite the assistance, help me out by answering these questions. 

 

  • Are you using a soundbar or speaker connected to your Google TV Streamer?
  • When did the trouble first occur?
  • What is the make and model of your TV set?
  • Are you using the WiFi network or the Ethernet connection with your Google TV Streamer? 
  • Have you performed any troubleshooting steps? If so, could you tell me which?  

In the meantime, try to perform a reboot. For your reference, check out this article: Reboot your Chromecast or Google TV Streamer.

 

Any additional details you can provide will be helpful.

 

Best regards,

Daniel