Audio stopped while casting

[Peter75]

Why there is suddenly no audio  while casting youtube from my android device

[jenniffert]

Hi Peter75,

Thanks for reaching out here in the community! It sounds like you're experiencing a sudden loss of audio when casting YouTube from your Android device. No worries, help is here!

To better investigate this situation and provide you with the most accurate information, I'd like to ask for the following details:

• What is the specific model of your streaming device?
• When did you first notice this issue?
• Do you lose audio when casting other apps from your Android device, or is it only YouTube?
• What is the specific model of your Android device?

In the meantime, I'd suggest the following steps:

• Check if your streaming device is connected to the power outlet and if the TV is on the correct input.
• Update both your mobile device and the Google Home app to their latest software versions.

Keep me posted.

Best regards,

Jenniffer

[Peter75]

Hai Jenneffirt, the problem is solved. It appeared that one of my casting apps had set the mute button.

Regards, Peter

[jenniffert]

Hi Peter75,

Thanks for your prompt response. I'm glad that checking the mute on the app resolved the inconvenience. I really appreciate all your efforts to fix this.

If you need more assistance in the future, feel free to post again.

Best regards,

Jenniffer