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Bad Updating and factory reset problem fixed

EneasMCNeto
Community Member

That's worked to me, thanks (I do not solve It) for this solution:

  Hi everyone, If you factory reset your Chromecast (2nd Gen or Chromecast Audio) and now you can’t set it up because it shows the message “Connection problem”, here’s a solution that worked for me: Steps to fix the issue 1️⃣ Change your phone’s date to March 6, 2025 (or a day before the issue started). 2️⃣ Open the Google Home app and try setting up your Chromecast as a new device. 3️⃣ Once the Chromecast connects, it will automatically download Google’s update. 4️⃣ After the update is complete, set your phone’s date back to the current day. 🔹 That’s it! Your Chromecast should now work correctly. 💡 Note: This solution may work because changing the date prevents the device from detecting the expired certificate, allowing it to connect to Google’s servers and update.

13 REPLIES 13

sol91
Community Member

Hola, despues de cambiarle la fecha y agregar el dispositivo me aparece un cartel que dice que "otro usuario ya habia configurado este dispoitivo. Restablece el dispositivo a la configuracion de fabrica" y no se conecta.

que tengo que hacer?

Kilodog86
Community Member

This worked for me! Thank you!

micbal
Community Member

worked for me

Kimsingsalot2
Community Member

Thank you I was able to get mine back connected

Muack9
Community Member

How do you change your iPhone data to 6th March?

MonicaG
Community Member

Go to Settings. /. General  /. Date and Time. Deselect Automatic option and then. Input manually date March 6th

Muack9
Community Member

IMG_3650.jpeg

I can’t. It seems it’s blocked and I can’t find the reason 😏🤔🤦‍♀️

tripathiankush
Community Member

Worked for me even with Iphone. Really helpful.

sol91
Community Member

Hello, after changing the date and adding the device, a message appears saying that "another user has already configured this device. Reset the device to factory settings" and it does not connect.

What should I do?

mapafe99
Community Member

Haciendo esto funciona perfectamente de nuevo. Muchas gracias.

 

Doing this my device worked again without problems. Thank you very much.

Hlm
Community Member

This worked for me, thanks so much! been driving me nuts!

Monpries
Community Member

Didn't work unfortunalelly

Chromecastnoob
Community Member

Brilliant, thanks you OP! Finally fixed it for me and got the Chromecast connected and running the system update