CCwGTV HD - Cannot Setup with Dynex TV/DVD

[Mike46]

Bought two CCsGTV HD units for 2 non-smart TVs. Able to use iphone & set up to one of them with no problem after I was unsuccessful with the other one, which is for a combo Dynex TV/DVD player. Details are: (1) Google Home app doesn't connect with CC, so I get a loop where GH keeps asking what new device I'm adding; tried finding CC address on WiFi available networks, but it's not there; (2) on connecting to the Dynex HDMI port, TV screen shows the Google "G" for several seconds, then goes black; rebooted the CC, unplugged everything, reset modem/router, but to no avail; (3) I had tried to set this up with both CCs, but nothing different from the above - then I set up the second TV with no problem. HELP!!

[Juni]

Hi Mike46,

Thanks for reaching out and for being a step ahead of us. Give the steps below a try and let me know how it goes:

1. Plug in your Chromecast into a different HDMI port on your TV.
2. Reboot your TV and Wi-Fi router.
3. Reset your Chromecast with Google TV (HD)

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have
 

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni