Cannot Cast Oculus Quest 2 to Chromecast

[maximumice]

Hey all, I can’t seem to cast from either my Oculus Quest 2 or my iOS Oculus App to my 3rd Gen Chromecast.

This used to work some time ago but seems to have stopped at some point since last use.

Both items are on the same network. Have power cycled both the Quest 2 and the Chromecast, have reinstalled the Chromecast fresh and I have power cycledy router.

i can cast from the Quest 2 to the app on my iPhone without issue and I can cast other apps (YouTube, Netflix) to the Chromecast from my iPhone without issue.

I have been through the Google troubleshooting guide and it has not helped.

Any advice would be appreciated, thank you.

[JenniferV]

Hi maximumice,

Thanks for reaching out. Please try to plug in the Chromecast to a different HDMI port on your TV and make sure the Oculus Quest 2 software is updated. You can also check the additional steps below:

1. Move the router close to the Oculus.
2. Disconnect other devices on the router.
3. Reboot your mobile phone.
4. Cast to a different device.
5. Turn on Bluetooth and Location on the device you’re trying to cast to.
6. Reset your Chromecast again.
7. Reset your Oculus device (You can reach out to Oculus to need help about this).

Thanks,

Jennifer

[JenniferV]

Hey there,

It's me again. I want to make sure you're all good — how did the steps go?

Regards,

Jennifer

[JenniferV]

Hello maximumice,

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer

[maximumice]

Sorry, I just got a single notification from your last post.

I am currently at my cottage, I will review the steps when I get home Wednesday.

Thank you!

[Jeran]

Hey there maximumice,

No problem at all! We'll go ahead and leave this thread open, so you have a chance to give those steps a try.

Best regards,

Jeran

[Jeran]

Hey maximumice,

Did you have a chance to give those troubleshooting steps a try?

Thank you,
Jeran
 

[maximumice]

Sorry for the delay, that kind of week.

Steps 1-6 have not helped. I will need time to figure out Step 7 to not disrupt my kids’ gaming.

[JenniferV]

Hello there,

Sure thing — take your time. We'll wait for your update here.

Best,

Jennifer

[JenniferV]

Hi maximumice,
 

It's me again. I don't want to be a nudge but I'd like to check if you were able to try the other step. Do you still need help?

Thanks,

Jennifer

[maximumice]

Let's go ahead and close this, I still do not have it working but I need time to reset my Oculus (if that even fixes it). We just won't cast to Chromecast.

[Jeran]

Hiya maximumice,

No problem at all. If you have any more questions or concerns in the future, please feel free to create a new thread.

Thank you for your help with this, Jennifer!

Best regards,
Jeran