cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Cannot use my chromecast

Jilool7
Community Member

Cannot connect to chrome device. I just changed WiFi tower

2 REPLIES 2

Jilool7
Community Member

Need help

JillG
Diamond Product Expert
Diamond Product Expert

Hi @Jilool7 

When you changed the wifi you may need to do a factory reset to the Chromecast. See this for the steps: How to factory reset your Chromecast - Android - Chromecast Help 

That should help and you will then set up your Chromecast as it was new again.

IF you still have trouble here is a good link for troubleshooting steps: Troubleshoot an issue - Chromecast Help