01-05-2025 08:57 PM
hello,
I recently purchased the new google TV streamer after using a google chromecast in the past.
I have set up the Google TV streamer to support YouTube, Stan, Netflix and other streaming services. what I can't do is cast content from my Macbook Pro (Sequoia 15.1.1) onto my TV using the Google TV Streamer. when I try to cast content my Macbook can't find the TV even though both are connected to the same wifi.
When I had chromecast I had no trouble casting content but when I changed address and wifi the chromecast stopped working even though I reset the device to factory settings. Its seems that as soon as you change a variable the chromecast just stops working.
I gave in after trying 2 hours to fix the problem and went and purchased Google's TV streamer. I managed to configure the new device but I can no longer cast content from my MacBook onto the TV. The firewall is inactive so it couldn't be that, I do have Bitdefender antivirus installed but as I said the firewall seems to be inactive.
Is there something else I am missing??
Thank you
Jen Thomas
01-09-2025 02:46 PM
Hi jenmthomas,
Thanks for reaching out to our community,
I’m sorry to hear that you can't cast content from your MacBook Pro (Sequoia 15.1.1) onto your TV using the Google TV Streamer 4K. Thank you for providing important details, such as your computer can’t find the TV icon when you try to stream from your computer even though they are connected to the same WiFi network, and it is also important to know that you began to have this inconvenience with the previous Chromecast device you had when you changed address and WiFi network. No worries, help is here.
Before I start further troubleshooting, let me ask you a few questions:
Besides the previous information, please check if the local network is allowed for Google Chrome. Here you have the instructions:
Thanks for your kind attention; I will be looking forward to your answer.
Best regards,
Virna