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Casting to my tv

Macgazzel1980
Community Member

ive changed my wifi hub recently and now I can't cast keeps saying can't find wifi network I've tried everything but to no avail feel like I'm going mad any ideas ?

9 REPLIES 9

Ashepherdson
Platinum Product Expert
Platinum Product Expert

If you have a new wifi network you need to factory reset the Chromecast to get it connected to the new network.  

my pc cant see any devices all of a sudden (none of my chromecasts). phone sees them all. any ideas?

mdl99
Community Member

i have rebooted everything and factory rest the chromecast all several times

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Sorry wrote my other response before you wrote the second message.  Did you reboot the router as well?  And do you have two networks like my other message ? 

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Reboot router and PC and try again, and make sure on save wifi network (for example if you have both a 2.4 ghz and a 5ghz , make sure the PC and the Chromecast are on the same on).

mdl99
Community Member

everything has been rebooted/hard booted several times. all devices are on the same wifi setting. phone and tablet see all, pc sees none

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Okay so it's a windows / chrome issue.  

 

Make sure chrome us up to date.  Check to ensure you are set as a private network.  See if you have any firewall or anti virus settings blocking the connection.  More details here 

 

https://support.google.com/chromecast/answer/3249268#zippy=%2Cstep-follow-chrome-troubleshooting-ste...

thanks for the advice

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Did you get it working ? If not let's keep talking here..if so please mark it so others can see !