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Chrome cast drop out

eaw62
Community Member

My chrome cast drops out after about 2 hours

when I try to reconnect it is not available for about 5 minutes.

when I do reconnect it then drops out about every 15 minutes.

if I disconnect it and wait about an hour it will reconnect again and be ok for about 2 hours then it follows the same pattern.

I have had it about a year and have had no problems and nothing in my set up has changed.

thanks, any ideas

1 REPLY 1

Kimy
Community Specialist
Community Specialist

Hi eaw62,

 

Thanks for posting here in the Google Nest Community. We’re sorry for the delay in response. You can try to do a full clean-up by performing a factory reset, then setting it up from scratch. If it persists, try to isolate a possible network issue by setting it up this time on another smartphone’s mobile hotspot.

 

Let us know how it goes.

 

Thanks,

Kimy