Chrome cast not connecting

[RK0999]

Post changing my internet network and modem through the user name and password are same for the mobile as well as the Chrome cast but I can't connect.

It goes through procedure but gives the message at the end that can't connect to the devise

[JenniferV]

Hi RK0999,

Thanks for reaching out. Please try to manually connect to the Chromecast SSID. Here's how: Go to the phone’s Settings > Open WiFi and connect to the Chromecast SSID (Example: Chromecast1234, Living Room TV, Bedroom TV, etc.) > Go to the Google Home app and try to set up again.

If the issue persists, factory reset your Chromecast. Here's a guide: How to factory reset your Chromecast.

Thanks,

Jennifer

[JenniferV]

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?

Thanks,

Jennifer

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran