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Chrome cast

Yasmin0147
Community Member

Hello, my chrome cast that I have plugged into my smart tv keeps crashing my tv. I’ve tried rebooting it and unplugging it for a couple of days, but it still crashes my Toshiba tv. It’s a first gen chrome cast I think but I’ve only been having problems with it in the last month or so. Is anyone else finding similar with this? 

3 REPLIES 3

djtetei
Bronze
Bronze

Use the Chromecast original factory power supply.

If you are using the TV USB port for powering the Chromecast device, it may cause instability.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS