Chromebook Cast disappeared, Chrome option says 'Available for specific video sites'

[Supreme_Service]

We have a chrome cast device on our conference room TV that does not like to connect to our iPad anymore, so we got a Chromebook to keep here for meetings.  The setup worked perfectly for a few weeks and now we have lost the option to cast.  Before in the lower right I could open the menu and select to cast my screen and it would connect to my TV.  That option no longer appears.  Then I tried the chrome app menu for cast and the TV appears but states only available for specific video sites.  What happened?  I use this for internal google meet and external zoom meetings every day but now it is completely inoperable for what we purchased it for.  I have gone through all the settings on this device and cannot see where there are any settings even listed for casting now.  We also have an HDMI to USB plug, is it possible to utilize that to make the TV a 2nd monitor if the casting is no longer an option?

[Kimy]

Hi Supreme_Service,

Thanks for posting here in the Google Nest Community. A few questions: what Chromecast device are you using? Did you set it up on office WiFi or just regular home WiFi? What steps have you taken? When casting from a computer, we suggest that you use the most updated Chrome browser. Click the three dots located at the top right of the browser, then choose Cast. Ensure that both the casting source and the Chromecast device are on the same network. Give the steps below a try and let me know how it goes:

• Reboot your Chromecast and Wi-Fi router.
• Reboot the casting source.
• If it persists, try a factory reset, then set it up from scratch.
• To isolate possible network issues, connect it along with the casting source to a mobile hotspot.

Thanks,

Kimy

[Kimy]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.

Regards,
Kimy

[Supreme_Service]

I have no idea how or why this happened, but now it's working again.  My coworker logged into her work gmail account in chrome and was able to cast. But me, still logged into my account as user the whole time, could not cast.  Few days pass and now it just works again for me too.

[Alex_S]

Hello Supreme_Service,
 

It’s good to know that it’s already working. We wanted to make sure that it would be a stable fix; monitor it for a few more days and let us know how it goes.

Warmly,
Alex