Chromecast- No Devices Found

[mrfarenheit]

Chromecast works fine from phone and used to be ok from Chrome on my macbook but now I can't find it when I 'Cast' from Chrome browser. "No Devices Found". Definitely on the same wi-fi and have tried resetting laptop, chromecast, chrome app is up to date etc.

[fedupwithgoogle]

I'm having the same problem with my HP Win 10 laptop.  I can't use my tablet which has Google Home on it as the screen is broken.  So am really struggling.  Chrome is up to date.

[Jeran]

Hey there mrfarenheit,

I apologize about the late response, thank you for being patient on this! Were you able to fix that casting issue? If not, I'd be happy to help out, as I know these issues can be difficult to troubleshoot on your own. Let me just ask you some questions about what's happening:

• When did this issue start happening?
• Are you on a 2.4GHz network, or a 5GHz network?
• Are you able to cast from Google Canary?
• Have you tried uninstalling and reinstalling Google Chrome?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from mrfarenheit, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran