Hi, @ganDolf33432,
Thank you for posting in the community. I apologize that the fast forward and rewind functions are disappearing on your Chromecast while streaming. I'm happy to help find a solution.
To gather more information and provide you with the best assistance, please provide the following information:
- What is your Chromecast model?
- When did you first notice this problem occurring?
- Is this the first time you've used the Chromecast with the Xfinity stream app?
- Just to be sure, is the problem that your Chromecast keeps losing its Wi-Fi connection, or is the Xfinity app unexpectedly closing?
- Is this the first time you are using the Chromecast with the Xfinity stream app?
- Are you experiencing the same problem with other streaming apps?
In the meantime, try to improve your streaming device's connection and performance by following these steps:
- Check Wi-Fi network: Ensure your streaming device is connected to the correct Wi-Fi network.
- If your router supports both 2.4 GHz and 5 GHz, make sure that your Chromecast device is on the 5 GHz network.
- Restart your Chromecast and router.
- To help prevent Wi-Fi or Bluetooth interference, refer to this article for instructions: Troubleshoot wireless interference.
Thank you for your cooperation and information. Please let me know how it goes.
Best regards,
Ana
