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Chromecast audio bricked, can't reset

j123jam
Community Member

My beloved Chromecast Audio is bricked. The light is orange, and Google Home app doesn't find it. Despite following the instructions to factory reset it (press and hold button until light flashes) it won't reset. The light remains solid orange from the moment I plug it in. Is there another trick to factory resetting it? Or is it just garbage now?

3 REPLIES 3

David_K
Diamond Product Expert
Diamond Product Expert

Hi @j123jam 

Unfortunately, if you've already tried the factory reset steps multiple times to no avail, that's the end of the road I'm afraid as Google haven't manufactured, sold, or supported it for quite some time now.

j123jam
Community Member

Yeah, all the more reason I want to get my Chromecast Audio working since I can't replace it ☹️. Seems like an OTA update probably bricked my Chromecast Audio.

David_K
Diamond Product Expert
Diamond Product Expert

Totally understand. You could try using a different power cord and/or power outlet, and try again with the factory reset steps, but other than that there are no other reset steps or advanced reset steps for you to try.