Chromecast crashes And doesnt appear in Google home

[Bramt]

My chromecast crashed randomly when i was watching something. When i tried to reinstate the basic settings, it got deleted in my google home app. When i try to add the device to my home app, the chromecast doesn’t show up And it keeps flikkering white/orange. Anybody here to the rescue?

thanks in advance!

[Kimy]

Hi Bramt,

Thanks for posting here in the Google Nest Community. A few questions: what Chromecast device are you using? Is this working properly before? If so, when did it start? What steps have you taken?

Give the steps below a try and let me know how it goes:

• Move it to a different HDMI port on the TV.
• Move it to a different power source.
• Reboot both the Chromecast device and the TV.
• Reinstall the Google Home app.
• Ensure that Bluetooth, Location Services, and Local Network (for iOS) are on/enabled.
• Do a factory reset and re-setup.

Thanks,

Kimy

[Kimy]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Kimy

[LovelyM]

Hello Bramt,

We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Cheers,
Lovely