Chromechast will not reset

[Msteele]

My chromecast will not reset after following instructions. I am on a different WiFi networks so I can't use my iPhone to do it. Resetting on the device itself does not work. Tv only reads no signal from the device. Please help

[Kimy]

Hi Msteele,

Thanks for posting here in the Google Nest Community. A few questions: what Chromecast device are you using? Is this working properly before? What steps have you taken?

Give the steps below a try and let me know how it goes:

• Move it to a different HDMI port on the TV.
• Reboot both the Chromecast device and the TV.
• Check the LED on the Chromecast and if it’s good, test it on another TV.

Thanks,

Kimy

[Kimy]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.

Regards,

Kimy

[LovelyM]

Hello Msteele,

It's us again. I'll be locking this thread in the next 24 hours. If you have new issues, updates or discussion topics, feel free to start a new thread here in the Community.

Cheers,
Lovely