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Chromecast device

Lamon246
Community Member

‎08-01-2024 07:55 PM

My second generation Chromecast device will not connect with the app. The app doesn’t see it. There is no code on the TV will not set up.

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Lamon246
Community Member

‎08-01-2024 07:58 PM

My Chromecast device will not set up with the app because the app doesn’t recognize the device. It doesn’t show on the TV doesn’t connect.

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SoriaD_
Community Specialist
Community Specialist

‎08-05-2024 11:23 AM

Hello @Lamon246 

 

Thanks for reaching out to our Nest Community about your Google Chromecast. I apologize for all the inconvenience. Don't worry, I'm here to help you.

 

I completely understand this situation. Let me lend you a hand to find the solution. Could you help me with some questions?

 

  • Does the issue occur during setup or after setup is complete?
  • What's the LED light status (solid or flashing white)?
  • Can you find the list of available Wi-Fi networks in the Google Home app?
  • What's the distance between the router and the Chromecast device?


Feel free to respond with these details, and I will definitely do my best to help you.

 

Best regards,

Douglas.

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