Hi @Mikeanddulcie1,
Thanks for posting here in the community! I'm sorry to hear the Chromecast isn't showing the cast tab. I'm happy to help!
To better assist you, I'd like to ask a few questions:
- What apps do you experience inconvenience with?
- What's the make and model of the device you use to cast?
- Do you have a virtual private network (VPN) configured on their phone?
- Is the router within 15 to 20 feet (4 to 6 meters) of the Chromecast device?
In the meantime, I'd suggest the following:
- Check for updates: Check for any available updates from the Google Home app and the casting app. Also, make sure you have the latest software version of your phone.
- Reinstall the App: If updating doesn't help, try uninstalling the Google Home app and reinstalling it again. Try reinstalling the casting app completely. This can clear any corrupted data that might be causing the casting issue.
- Check the Wi-Fi Network: Verify that both your Chromecast and the device you're using the app on are connected to the same Wi-Fi network. For casting to work, both devices need to be on the same network.
- Restart Chromecast and Phone Device: A simple restart of your Chromecast and the device you're using the app on (phone, tablet, or computer) can sometimes resolve temporary glitches. You can refer to the next article about how to reboot your Chromecast device.
Please keep me posted.
Best regards,
Jenniffer
