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Chromecast is connected but ending when I start casting it

Prasanth
Community Member

Dear team,

I have completed the setup of my Chromecast and it is done..

But when i start casting it from.my.device it is ending automatically.

Until yesterday it was fine.. suddenly stopped.

Only.youtube i can access.. kindly help me to resolve this issue.

 

Thank you

5 REPLIES 5

Jeran
Community Specialist
Community Specialist

Hey there Prasanth,

I apologize about the late response on this thread, thank you for your patience! Were you able to fix that casting issue? If not, I'd be happy to help out, as I know casting issues can be tricky to troubleshoot on your own. Let me just ask you some questions about what's happening:

  • What is the firmware version of your Chromecast?
  • Is your Google Home app up-to-date?
  • When the casting ends, do you get any kind of error message?
  • Are you able to cast from other devices, such as a computer or tablet?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Prasanth
Community Member

Thank you very much.. please close this thread.

Jeran
Community Specialist
Community Specialist

No problem at all, if you run into any more issues in the future, feel free to create a new thread.

 

Have a good one!

 

Best regards,

Jeran