Chromecast is connected but ending when I start casting it

[Prasanth]

Dear team,

I have completed the setup of my Chromecast and it is done..

But when i start casting it from.my.device it is ending automatically.

Until yesterday it was fine.. suddenly stopped.

Only.youtube i can access.. kindly help me to resolve this issue.

Thank you

[Jeran]

Hey there Prasanth,

I apologize about the late response on this thread, thank you for your patience! Were you able to fix that casting issue? If not, I'd be happy to help out, as I know casting issues can be tricky to troubleshoot on your own. Let me just ask you some questions about what's happening:

• What is the firmware version of your Chromecast?
• Is your Google Home app up-to-date?
• When the casting ends, do you get any kind of error message?
• Are you able to cast from other devices, such as a computer or tablet?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Prasanth]

Thank you very much.. please close this thread.

[Jeran]

No problem at all, if you run into any more issues in the future, feel free to create a new thread.

Have a good one!

Best regards,

Jeran