Chromecast não conecta

[Vsc1234]

Meus dois Chromecast 3 não conectam, já fiz tudo possível, resetei os dois, mexi no moden, vi se canal do Wi-Fi tava no 11 e não no auto. Conexão ta boa, senha não mudou. Tudo certo. Começou depois de um técnico ter reiniciado meu modo devido a problemas de conexão da TV Smart. Mas resolvi um problema e criei dois, pq os chromecast não concectam mais

[sicsacol]

Hi @Vsc1234,

Thanks for reaching out to the community. I understand you're having difficulty connecting your two Chromecasts (3rd gen) to your network again. I know this might be concerning since this issue started after resolving a connection issue with your Smart TV, and now the Chromecasts won't connect even though you've confirmed your network settings are good and your network is working fine. I appreciate the detailed information you've shared and the time you've taken to troubleshoot this issue. Don't worry, let's work together to get this fixed. To better assist you, I have some questions:

• How far are your Chromecasts from your router?
• Are you getting any error messages when you try to connect them to your network?
• What is the status light on your Chromecasts showing? Please visit the following article to know the meaning of the lights: Chromecast and Google TV Streamer LED light.

Please let me know the answer to these questions.

Regards,
Jonathan