cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Chromecast not connected to the wifi

Mcprince
Community Member

Hi. my chromecast remote is dead and eversince i have been using the google home app as my remote. the problem is, when i was navigating i accidentally disconnected the chromecast from wifi and i can no longer control it to be connected again to the network. is there a work around here? does buying a replacement remote will fix the issue? thanks a lot.

1 REPLY 1

David_K
Diamond Product Expert
Diamond Product Expert

To resolve you’ll need to factory reset using the physical button on the device and set it up again. Note that setup requires a remote, replacement remotes are available on the Google Store.

https://support.google.com/chromecast/answer/6254654

https://store.google.com/product/chromecast_google_tv_voice_remote