Chromecast problems

[Cmoore]

I have my chromecast connected 

I also downloaded the google home app 

when I do search devices to add my chromecast it doesn’t show the chromecast is being recognized. On my tv screen it’s ready for setup 

[Jeran]

Hey there Cmoore,

I am sorry about the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, since I know these problems can be difficult to triage. Let me just ask you some questions about what's happening:

• Do you have a dual-band router?
• What type of phone are you using?
• What color is the LED light on the Chromecast?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Cmoore, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran