I am having a problem with my Chromecast. I can cast from my phone and my tablet just fine. I set it up a while ago. However, for the past few months I haven't been able to get into settings.
I use the Google Home app (which is updated to the latest version), tap on my device name, which opens up the page for my Chromecast, and shows that it's casting, I know for fact that it's connected to my home network (when it's not connected, my TV says "unable to reach [network name].") However, when I click on the gear icon in the upper right hand corner, it brings me to a page that says "Unable to connect" "There may be a connection issue".
I have updated all the Google apps I can, unplugged my Chromecast, restarted my router, plugged my Chromecast back in, waited for the light to turn white. I have done everything except changing the wifi band and factory reset.
If I factory reset and still can't get settings to work, then I won't be able to use my Chromecast at all. So I can't do that.
I can't change the wifi band because Xfinity won't let me change the band for *just* my Chromecast.
I need to know if these are the only two options to fix my problem. Or do I need a new Chromecast?
