cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Streaming

Blog Posts

Google TV Streamer is now available! Read more

Help Center

Forum Posts

Start a conversation

Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2530 Views
  • 16 replies
  • 2 kudos

Filing a warranty claim for Chromecast with Google TV

Hi, I have a faulty Chromecast with Google TV which is under warranty. I went over troubleshooting with an advisor and tried changing batteries, pairing again, resetting etc. Nothing helped and the advisor told me to file a warranty claim through htt...

Armenak84 by • Community Member
  • 1030 Views
  • 2 replies
  • 1 kudos

Casting optimizing from chrome browser for Mac OS inconsistent.

EXTREMELY frequently, I'll cast video from my chrome browser on my Macbook and Chrome will ask if I want the video 'optimized' (streamed direct rather than mirrored from screen). I always select yes, as this always gives a better viewing experience w...

Wahoo2k by • Community Member
  • 2507 Views
  • 1 replies
  • 0 kudos

Chromecast remote not working

I have google tv and my chromecast remote will not work, I have changed batteries and it will still not work.

Dad61 by • Community Member
  • 552 Views
  • 1 replies
  • 0 kudos

HELP!! Warranty form Broken

Help Please! I am told I need a replacement device, but the warranty form as been broken and no way to get through to someone who can issue a new device. Any suggestions?

Remote pairing with tv don’t work

Hi! I’ve been googling arund to try to fix that my chromecast remote will work with my samsung tv for the power and volume buttons. Al sites said that i need to go to settings and then remote settings. I can see all the alternatives for volume, power...

isakE by • Community Member
  • 538 Views
  • 1 replies
  • 0 kudos

Chromecast start up volume on MAX everytime

Always starts at full - blow your head off - volume NO MATTER WHAT YOU DO. This affects Netflix, youtube and others. As you are no doubt aware, these are some of the MOST WIDELY AND COMMONLY USED APPLICATIONS FOR CHROMECAST. It has been at least 8 YE...

jaadaefej by • Community Member
  • 1613 Views
  • 4 replies
  • 3 kudos

“Hide” Button DISAPPEARED

Google removed the “Hide” button from my continue watching list options. I long press on a title I want to remove from continue watching and the only option that now appears is “Open.” There is no longer any hide. This renders my device near complete...

tvwatcher by • Community Member
  • 3337 Views
  • 8 replies
  • 2 kudos

Casting/Mirroring: unable to disable on a Chromebook

Hi, please can you help me with completely disabling casting on an Acer Chromebook Spin 513?Things tried already:No Setting on the Chromebook itself (advanced or otherwise) will allow me to disable casting permanently.Installed the Google Home app, b...

Sim8 by • Community Member
  • 1618 Views
  • 0 replies
  • 0 kudos

Chromecasting videos from Android 10 phone has sound but no video

I can cast Mubi films from my Android 10 phone, which I think stream from the internet, but when I cast videos stored on the phone, I get sound but no image. A similar thing happens trying to cast photos from my phone, no image appears. But favourite...

to vote
Labels