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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 513 Views
  • 4 replies
  • 1 kudos

Chromecast stopped working

Purchased two units 3 months ago. Yesterday one (den) stopped working, wont turn off/on, move buttons, volume nothing. Changed batteries, tried all suggested restarts, nothing. Moved the other working unit to this TV it works fine.Went thru process w...

Chromecast stopped

hello! I have a problem with chromecast, it has stopped and is not working, what should I do?

Muli by • Community Member
  • 1198 Views
  • 8 replies
  • 0 kudos

Resolved! Chromecast reset

After using our Chromecast in a holiday home I'm not able to connect it at home. When I try it appears that it's "connected " with the holiday wifi. I think the solution is to reset it, but I cant find the device in my goggle home app so what to do??...

Klaus1 by • Community Member
  • 840 Views
  • 2 replies
  • 0 kudos

Why can Roku remote control my Proscan TV but not Chromecast remote?

Edit: Nevermind. Setting it up as an RCA TV instead of Proscan worked for some reason... Would like to control my TV's (Proscan PLDED5069-C) volume and power with the Chromecast remote, but it fails to setup correctly. Meanwhile, my Roku (Ultra LT) h...

Larry7 by • Community Member
  • 932 Views
  • 2 replies
  • 0 kudos

Remote Pairing Something Went Wrong

I've seen this issue mentioned many times and I've tried all the reset steps already. Can you please help me fix this issue?

Chromecast HD with google TV is not adjusting the volume of the TV properly

Hello,I'm controlling my Panasonic TV via CEC. The volume up and the volume down buttons are working but to increase or decrease the volume of the TV you should pump the button. When you hold down the volume up or the volume down buttons the volume l...

5kov by • Community Member
  • 455 Views
  • 1 replies
  • 0 kudos

Resolved! Cast Windows 10 PC Screen to TCL TV

I can see the Chrome tab about Chromecast on my TV. If I select the Cast Screen option in the Chrome Sava and Share/Cast Menu nothing happens. Should I be able to see other apps on my PC other than Chrome? e.g. a photo viewing program. How can I shar...

RonB1949 by • Community Member
  • 1321 Views
  • 2 replies
  • 1 kudos

Chromecast and Family Link

I recently hooked up Chromecast to my Samsung TV. I logged into my Google profile just fine but I am unable to link my daughter's Google account. The error is family link. There are no restrictions for apps or websites in regards to Google or Chrome....

Mcast016 by • Community Member
  • 632 Views
  • 1 replies
  • 1 kudos

Resolved! New Chromcast 4K can't get a stable internet connection

I bought a Chromecast about a month ago and since then, I can't seem to get it to keep a stable connection with Internet.Before you get all hasty with recommending factory reset of both Chromecast and router, both have been factory reseted twice. I a...

guigirard by • Community Member
  • 1969 Views
  • 4 replies
  • 0 kudos
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