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Chromecast stopped auto play

Ricearoni
Community Member

My chromecast worked great before this recent update. Now it won't play next episode on any of my streaming apps. It even stopped on YouTube. How do I fix this problem?

8 REPLIES 8

Qwerty123
Community Member

I also noticed this issue starting in the last 2 weeks. Hulu will start to count down from 10 but when it hits zero instead of going to the next episode it will freeze and sit there till it times out. Sometimes it looks like the play head marker doesn’t hit the very end of the timeline but other times it’s at the end. 

Right it does the same for Netflix 

Qwerty123
Community Member

it’s not even consistent between the app and chromecast. App shows I hit the end, the chromecast shows I have a few min left. This happens both on iPhone11 and samsungs22. Maybe if we keep complaining they will assign someone

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Since all applications are have this problem it's on Googles end. They need to roll back there update or something 

Mine magically started working again last night in the late evening. Hope yours is fixed as well! 

pereztzum
Bronze
Bronze

Hi everyone,

 

Sorry for the long wait, I do apologize for the inconvenience that you're getting with your Chromecast.

I'm here to help you with some troubleshooting steps that you can try to fix the problem.

 

- You need to reboot the Chromecast.

- Delete and install the streaming apps.

- If for some reason the problem is still there you need to do a factory reset of the Chromecast.

 

By following this link you will find how to perform the factory reset on your Chromecast.

 

Best,

Brandon. 

Thank you. Not sure if there was another update but it started working normally about a week ago. 

Kimy
Community Specialist
Community Specialist

Hi folks,

 

Thanks for posting here in the Google Nest Community. Rollouts for updates really take days to complete. Yours may have just been completed. I’m glad that this has been sorted out. To those who are still experiencing this issue, please let me know.

 

Thanks,

Kimy