Chromecast stopped casting

[LaG62]

So my Chromecast came back online once the issue was resolved and working fine but today whilst streaming it frozen and then was no longer recognised when I tried to cast.

Have turned off and on wifi and also rebooted Chromecast and I have the home screen up but says it's not on the same wifi network even though I had to put in the wifi password so will not cast.

[JanyelyAlbuque]

O meu tbm , hoje pela manhã não funciona mais

[JuanCH]

Hi there! 

Thanks for reaching out to the community! I understand your Chromecast device froze while streaming, and then it was no longer recognized when you tried to cast. I appreciate the steps you've already taken to troubleshoot the inconvenience by turning the Wifi off and on, rebooting the Chromecast device, and entering the correct password. I know how difficult it is when you're trying to cast and encounter these technical difficulties. I'm here to help! To gather some more details, I'd like to ask the following questions:

• What is your Chromecast device model? Please check out the following link for your reference: Chromecast and Google TV Streamer specifications
• What is the light status of your Chromecast device?
• What device are you trying to cast/set up with? A phone, tablet, laptop computer, or desktop computer?

Let me know if you have any additional information; it’ll be helpful.

Best regards,
Juan