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Chromecast symbol not appearing

Csw67
Community Member

My Chrome cast on my Paramount plus has recently worked in the past. What causes the symbol  to disappear when I reopen Paramount plus sometimes??? I see the symbol on other apps. And I haven't received by notice of change or concern. Just trying understand managing this better

1 REPLY 1

Kimy
Community Specialist
Community Specialist

Hi Csw67,

 

Thanks for posting here in the Google Nest Community. Based on your description, it seems that your Chromecast device is working as intended since you were able to see the cast icon with all other apps except for this app. The issue is isolated to the Paramount+ app; have you tried casting the same app using a different device (smartphone, tablet, etc.)? If the same happens with another device, then you may need to contact Paramount+ support about this. But if it worked on another device, then something on your smartphone must be restricting the casting of Paramount+; you may need to check your phone’s settings.

 

Let us know how it goes.

 

Thanks,

Kimy