Chromecast will not connect to the internet

[Jeran]

Hey there dwaters,

I'm sorry for the late response, thank you for being patient! Are you still having internet connection issues? If you are, I'd be happy to help out! I'll just need to ask you a few questions to help solve the problem:

• Do your devices meet the Chromecast requirements?
• Are you using the recommended router settings? 

After checking on those two questions, I would then follow the steps in this article on common Chromecast connection issues as well. Let me know if that solves the issue or not, we can try a few more things! 

If you had any more questions or concerns for me, please let me know!

Best regards,

Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,

Jeran

[Jeran]

Hey there!

We haven't heard back from dwaters, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,

Jeran