05-09-2023 06:45 AM
Since updating our Chromecast with Google TV to the latest version (Security patch 1 January 2023), the backgroundDimEnabled property of Activities have stopped working as expected. The backgroundDimAmount is not properly respected, seemingly only supporting a value of either 0 (completely transparent / no dim) or 1 (black). We've tested this on two of these devices with a few different apps (including the LeanbackShowcase from the official samples: https://github.com/android/tv-samples, you can see this when opening the settings window) and in none of the cases did the dim amount behave as expected. This seems to be a relatively recent regression as we didn't have this problem before updating. Could you look into this issue? Our customers rely on this working properly so we'd like to have this resolved as soon as possible.
We've already taken up contact with customer service and they redirected us to post feedback via the Google Home app (which we did), but we'd like to have some kind of feedback channel to know if/when this could be fixed.
If there's any more info that I can provide to help fix this issue, please let me know.
Kind regards,
Tom
Answered! Go to the Recommended Answer.
06-12-2023 05:32 AM
The latest update for the Chromecast with Google TV (April 2023 security update) seems to have fixed the issue. This ticket can therefore be closed.
Kind regards,
Tom
05-25-2023 01:34 AM
Hi Google,
We are also seeing this issue on our Chromecast with Google TV.
On other Android TV devices (also with Android 12) we're not seeing this issue.
Is this expected behavior?
Kind regards,
Roel
06-12-2023 05:32 AM
The latest update for the Chromecast with Google TV (April 2023 security update) seems to have fixed the issue. This ticket can therefore be closed.
Kind regards,
Tom
06-22-2023 12:47 PM
Hello everyone,
Tom, we appreciate you letting us know. We're glad the update got your issue resolved. Let me know if you have other concerns or questions.
Roel, I want to check if you are still encountering this issue. If you are, please make sure that your Chromecast with Google TV is using the latest firmware update.
Best,
Lovely
06-27-2023 12:51 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
Thanks,
Juni
06-28-2023 01:05 PM
Hello there,
Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Juni