Custom remote button cant change tv input

[RalphNimbin]

The remote works fine with volume, mute and turn on/off.

The input button opens the input selection in a sidebar but I can't change. If I move up or down it's only reacting on the Google TV page I'm on.

I see other people have posted the same problem but the threads get shut down, is there a fix for this?

[Derickf]

Hi @RalphNimbin,

Thanks for reaching out to the community. I understand that your remote's basic functions like volume and power are working, and I appreciate you providing a clear description of the issue you're experiencing with your remote not allowing you to change the input mode. I understand how difficult this must be. I'm happy to assist.

To gather the necessary information, please answer the following questions:

• Is your device a Google TV Streamer (4K) or a Chromecast with Google TV? The following article might be helpful: Chromecast and Google TV Streamer specifications.
• What is the make and model of your TV?
• Did the input button work before?
• Have you tried using another TV and confirmed if the issue persists?

I’ll be waiting for your reply.

Best regards.

Derick.