Disconnected device on apple but not pixel

[Kbrunecz]

So we recently set up a chrome cast in our bedroom, my boyfriends pixel 6 can connect and set up everything just fine, but my iPhone and iPad won’t connect, it just keeps saying “disconnected device” any help would be appreciated 

[Jeran]

Hey there Kbrunecz,

I apologize for the late response, and thank you for being patient! Were you able to fix that disconnecting issue? If not, I'd be happy to help out. Since your boyfriend's pixel phone is working properly, that would imply there is most likely a setting on your Apple devices that may be affecting connectivity. Make sure that you have Bluetooth enabled, as well as Local Network Access. Here is how to enable Local Network Access:

1. Go to the phone's Settings.
2. Tap Privacy Local Network.
3. You should find a list of apps. You must turn on the Local Network Access for the Google Home app.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Muddi]

Hi there,

How's it going with your Chromecast device? Let us know if you still need help and the Community will be happy to lend a hand.

Cheers,

Muddi
 

[Muddi]

Hey Kbrunecz,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi