02-22-2024 04:22 AM
Hello,
I have been trying to remove two chromecast devices from my account for over 2 years. I do not have access to the devices, nor the internet they are connected on. On my Google Home app they show as "linked to you" yet provide me no way of unlinking them without being connected to that same network.
Why do I have to be connected to that same network to remove these devices from displaying on my profile?
Answered! Go to the Recommended Answer.
02-23-2024 05:20 AM
Try these steps:
If those steps don't work, try these steps:
02-25-2024 06:37 AM
In that case, another place you can check is here:
https://myaccount.google.com/device-activity
02-23-2024 05:20 AM
Try these steps:
If those steps don't work, try these steps:
02-25-2024 04:50 AM
Hi David,
Thank you for your answer. Unfortunately the devices do not show up as assigned to any room.
I tried looking in the assistant settings as well and only a select amount of my devices are showing up there, unfortunately not the ones I want unlinked
02-25-2024 06:37 AM
In that case, another place you can check is here:
https://myaccount.google.com/device-activity
02-25-2024 07:31 AM
I talked to support and they gave me all your above mentioned options. It does not show anywhere but on the main screen in the app. Just shows "linked to you" but does not allow me to do anything with them or show them anywhere else on my account.
There should be a way to force remove devices like this from your account without being on the same internet etc.. Thank you anyways!