cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google assistant/home ecosphere not working on Google tv

Chiiibi
Community Member

The tv is connected to my Google home and the remote works through the Google home app on the phone but when I speak to my Google mini to turn off or on, play video, open Netflix or any voice command it does not work on the tv. Google assistant on the mini hears the command but says that “sorry I’m not sure which device you want me to control” or says ok to “playing x show from y platform” but nothing plays. 

help pls!

2 REPLIES 2

Derickf
Community Specialist
Community Specialist

Hi @Chiiibi,

 

Thank you for posting in the community. I’m sorry to hear that your Google Home app remote works but your Nest Speaker fails to execute voice commands for your TV despite being on the same network. I understand how important it is for you to control your devices using your Nest Speaker. I appreciate all the relevant information you provided. I’m happy to assist.

To gather the necessary information, please answer the following questions:

  • What model of Nest Speaker do you have? This article might be helpful: Google Nest speakers and displays.
  • Are both the Nest Speaker and the TV assigned to the same room and home structure in the Google Home app?
  • Have you tried any troubleshooting steps? If so, could you please list them?
  • Did the voice command work correctly in the past?

I'll be waiting for your reply.

 

Best regards,

Derick.

Chiiibi
Community Member

Hi

  • the speaker is Google nest mini 2nd gen
  • originally no but the previous Google chromecast had worked with it being assigned in a separate room. Assigning it to the same room now allows it to turn on the tv. 
  • I’ve tried resetting and relinking the products.
  • yes the voice commands worked before I switched to the newer TV streamer on the older chromecast with Google tv models. 

so now Google home voice commands can turn on the tv and turn off the tv. Do simple commands like open YouTube or open Netflix but it cannot play a show.