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Google home can't find Chromecast on network

Douglc76
Community Member

Recently upgraded my network to Nest pro router. I had to migrate the network to a new Google home account. Now my Chromecast won't show up to cast to. I factory reset the Chromecast hoping reconnecting to the new network and adding it to new home would fix it. It went through the whole setup, then I got a message that the Chromecast was connected to Wi-Fi but couldn't be found. Thoughts?

1 REPLY 1

gmelanymelissa
Community Specialist
Community Specialist

Hi @Douglc76,

 

Thanks for posting here in the community. I'm sorry to hear your Chromecast is connected to the Wi-Fi network but couldn't be found. Help's here!

 

To better assist you, I'd like to ask a few questions:

 

  • Which Chromecast device do you have?
  • How far is the Chromecast from the Wi-Fi router?
  • Did you get an error message?
  • Are there many devices connected to the router?

Keep me posted. 

 

Best regards, 

Melany