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Google streamer

Leroy3
Community Member

3 weeks ago

Device worked well for 1 hours. Now there is no signal, the Light is completely Off and can not turn on when plugged with power

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1 REPLY 1

gmelanymelissa
Community Specialist
Community Specialist

2 weeks ago - last edited 2 weeks ago

Hi Leroy3,

 

Thank you for posting in the community. I understand your Google TV Streamer (4K) stopped working after about an hour. It seems the device is no longer receiving a signal, and the light is completely off, even when it's plugged in. No worries, help is here!

To better assist you with accurate information, I’d like to confirm the following:

  • Was there a recent power outage?
  • Have you tried plugging the streaming device into a different power outlet or using a USB port?

Keep me posted.

 

Regards,

Melany

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