Google tv hd not work

[Ram9458]

Chromecast google tv hd not getting started 

[tajennifer]

Hi Ram9458,

Thanks for posting. I understand that your Chromecast device is not getting started. I'll be happy to help you with this. I just need to ask for more information to provide the best solution.

• Which is the exact Chromecast device you have? You can check the "Chromecast and Google TV Streamer Specifications" article to find out.
• Do you see any light from the Chromecast device?
• Did they receive any error messages? If so, what did it say?

Please keep me posted.

Best regards,

Jenny