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Google tv hd not work

Ram9458
Community Member

Chromecast google tv hd not getting started 

1 REPLY 1

tajennifer
Community Specialist
Community Specialist

Hi Ram9458,

 

Thanks for posting. I understand that your Chromecast device is not getting started. I'll be happy to help you with this. I just need to ask for more information to provide the best solution.

  • Which is the exact Chromecast device you have? You can check the "Chromecast and Google TV Streamer Specifications" article to find out.
  • Do you see any light from the Chromecast device?
  • Did they receive any error messages? If so, what did it say?

Please keep me posted.

 

Best regards,

Jenny