Google tv voice remote Hisense TV volume set up

[Tasteeone]

I have two voice remotes, one will control the volume on my Hisense tv, the other remote will not set up, says unable to control volume on this tv. Anyone know how to get around this? The Down button on my working remote stopped working so i need to get this working for my sanity. Thanks

[David_K]

Try these steps:
Set up volume, power and input control on your Chromecast Voice Remote - Chromecast Help

If you don't see your brand of TV listed, unfortunately, it would be impossible for Google to list absolutely every TV brand/manufacturer. You can use some trial and error by selecting the other manufacturer's listed. Alternatively, try a Google search or see if they have forums to see if someone else may have found one that works for your brand of TV.

[Juni]

Hi folks,

Thanks for the help here, davidking.

Tasteeone, I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have. 

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Tasteeone]

Yes, my brand Hisense was listed. My other remote works fine so i don’t know why this other one doesn’t.

[Juni]

Hi Tasteeone,

Understood. Try to remove the Voice Remote batteries, and then while you reinsert the batteries, check if the LED blinks. If the LED doesn’t turn on, replace the batteries with new 1.5 V AAA batteries.

Keep me posted.

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Tasteeone]

It still doesn’t work and I don’t think you can help anymore. Thanks anyway. 

[Alex_S]

Hey there,
 

I'm sorry to hear that the functionality that you would like to use with your devices isn't working. Our team is working hard to deliver the best experience for our users; we'll take this as feedback.
 

Let us know if you have other questions and concerns otherwise, I'll be locking this thread after 24 hours

Warmly, 
Alex

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.

Best,

Juni