cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help

Hbo max not available in mexico

Mattkazza
Community Member

3 weeks ago

Just got my Google streamer tv and in the app store it says that hbo max is not available in my country. Please help! 

0 Kudos
1 REPLY 1

AndersC
Community Specialist
Community Specialist

3 weeks ago - last edited 3 weeks ago

Hi @Mattkazza,

 

Thank you for posting in the community. I understand you're unable to install the HBO Max app on your Google TV Streamer device because it is not available in your country (Mexico). That's definitely not the ideal experience, but I'll do my best to help you find a solution.

To determine why this is happening, please provide the information requested below:

  • What is the exact error message you're getting when installing or searching for the HBO Max app?
  • Have you used a VPN or a proxy service on your network or device?
  • Is this only happening with the HBO Max app?
  • Can you check the country settings on your Google account and on the Google Play Store?

It's important to mention that when looking for the app, you should search for the most recent version, which has been rebranded as 'Max' instead of 'HBO Max.' This can make it a bit confusing to find.

Please keep me posted.

 

Regards,

Anders

0 Kudos