I'm not a robot

[D0056]

When attempting to casting from YouTube or YouTube Music the Chromecast shows a "I'm not a robot" screen on my TV. A few seconds later the Chromecast says "Something went wrong" and I'm returned to the home screen that shows pictures of landscapes and the clock.

Never had this problem, it started today.

See attached camera picture of my TV screen.

Does anyone know how to fix this?

[kcruzgonzalez]

Hi D0056,

Thank you for posting in the community. I'm sorry to hear that when casting to your Google Chromecast, you are getting the reCAPTCHA verification. Don't worry, I'm here to help.

Before I begin, I need to ask a few questions for further assistance:

• When did the issue start?
• Have you tried to replicate the issue with other apps?
• What device are you using to cast?
• What model of Google Chromecast do you have?

For your concern, please try the below steps:

• Reboot your Google Chromecast. 
• Reboot your WiFi network.
• If the issue is the same, please factory reset your device. Please check: How to factory reset your Chromecast or Google TV Streamer.
  

Let me know how it goes and keep me posted.

Regards,

Kevin