Internet connection abroad

[Katiebeth82]

Can anyone help.

we are currently on holiday in a hotel in Cape Verde.

My Chromecast will not connect to the internet.

I can’t take the tv off the wall ect.

All of my other devices have connected and the signal strength is excellent.

Ive tried all the advice online and am stuck.

[David_K]

If you're in a hotel, their Wifi system probably requires you to login or register to access the internet? 

Chromecast doesn't support these kind of Wifi systems, known as captive portals, that require you to login first to be able to access the internet. There are a couple of possible solutions for this:

1. Check with the hotel reception if they have a process to whitelist your device. They do this by allowing the unique MAC address of the device. Not all hotels will be setup do this however. In addition, even this may not work on some Wifi networks, as the hotel may have enabled a security feature called client/AP isolation, which prevents different devices from communicating with each other (i.e. your phone communicating with your Chromecast).
   
   
2. Although unsupported by Google, you can try to use a phone or tablet as a Wifi hotspot. However, this will then use your mobile data plan, which could be expensive for you depending on the data plan you have with your carrier. Note you will need 2 devices to set this up.
• Turn on the Wifi hotspot feature on a phone or tablet. If you're not sure how to do this, refer to the manufacturer's support website.
• Connect a second phone or tablet to that Wifi hotspot.
• You can then use that second phone or tablet to setup your device and connect it to the Wifi hotspot on the first phone or tablet.
  
  
3. If you're able to use  a wired network connection instead, in the future you could invest in your own cheap Wi-Fi router, connect that router to the wired network provided and connect your Chromecast to that router instead.