cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Laptop Not detecting chromecast

AEK
Community Member

Windows 11 laptop isn't detecting my chromecast. Tried all the steps provided in the help section but it didn't work. Also, there isn't some additional help provided for windows 11 laptops. 

5 REPLIES 5

djtetei
Bronze
Bronze

I assume you want to cast from Windows 11 Chrome browser to the Chromecast device.

Explain, please, what troubleshooting steps you performed.

Nontechyuser
Community Member

I have the same issue. I have what I think by looks is a Chromecast 3Gen, but model number is NC2-6A5 which is 2Gen. All plugged in, but it wants to be connected to a Google Home app on a mobile/tablet. I can't get the latest software on either phone nor tablet. But I want to cast from my hp laptop. On my laptop I press Cast, but it can't detect any devices.
Any help would be gratefully received

djtetei
Bronze
Bronze

You have to use a phone or tablet to setup the Chromecast device, before you start to use it with a pc.

After you finish setup, you must ensure that your pc is connected to the same WiFi network bandwidth as the Chromecast device.

In some cases, where radio interferences may occur, you may have to acces your router and select another channel for the WiFi.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Eric_B
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day!
Eric