Since I guess the last update, my chromecast has been not working. It’s blinking orange and white and has been doing that for days. I looked it up and it seems to be because it’s stuck in an update loop and I’ve tried everything, from unplugging and plugging it again to try and factory reset it and it doesn’t work, I can’t even factory reset it (I’ve even tried the alternative factory reset)
Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your Chromecast device which is stuck and is just blinking orange and white. But don't worry; help is here. In this case, I just need to ask for some information to provide the best solution:
What is the Chromecast device that you have?
Is the LED light alternating pulsing white and orange?
Can you see the device on the Google Home app?
How did you try to process the factory reset?
Please keep me posted. I'll be waiting for your response.
Thanks for your reply and all the information provided. I understand that after trying multiple steps, including the factory reset, the Google Chromecast 3rd Gen is still not working as expected. We are sorry for the inconvenience that this can cause. But the team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.
